Odoo 19.0 Community · Persistent

discuss.channel: fields, relations and API

The discuss.channel model ("Discussion Channel") is a persistent model declared by the Discuss module, then extended by 7 other modules. It exposes 92 fields, 66 of them declared directly on the model; 14 fields from other models point to it. Below you will find every field with its technical name, type, label and relations, followed by an Odoo 19 JSON-2 API call.

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Model identity

Technical name: discuss.channel
Label: Discussion Channel
Type: Persistent (models.Model)
SQL table: discuss_channel
Origin module: Discuss (mail)
Extended by: calendar, im_livechat, crm_livechat, hr, mail_bot, website_livechat, website_crm_livechat
Inherits from (mixins): mail.thread bus.listener.mixin rating.mixin

Model fields

66 own fields, 20 inherited from mixins and 6 automatic ORM fields. Click a name to get a direct link to that field.

Hide inherited fields

92 of 92 fields shown

Technical name	Label	Type	Details
active	Active Set active to false to hide the channel without removing it.	`boolean`
avatar_128	Avatar	`image`	computed
avatar_cache_key	Avatar Cache Key	`char`	computed
calendar_event_ids	Calendar Event	`one2many` → calendar.event	inverse: `videocall_channel_id` added by Calendar (`calendar`)
call_history_ids	Call History	`one2many` → discuss.call.history	inverse: `channel_id`
channel_member_ids	Members	`one2many` → discuss.channel.member	inverse: `channel_id`
channel_name_member_ids	Channel Name Member Members from which the channel name is computed when the name field is empty.	`one2many` → discuss.channel.member	computed
channel_partner_ids	Partners	`many2many` → res.partner	computed
channel_type	Channel Type Chat is private and unique between 2 persons. Group is private among invited persons. Channel can be freely joined (depending on its configuration).	`selection`	requiredread-only Values: `chat` (Chat), `channel` (Channel), `group` (Group)
chatbot_current_step_id	Chatbot Current Step	`many2one` → chatbot.script.step	added by Live Chat (`im_livechat`)
chatbot_message_ids	Chatbot Messages	`one2many` → chatbot.message	inverse: `discuss_channel_id` added by Live Chat (`im_livechat`)
country_id	Country Country of the visitor of the channel	`many2one` → res.country	added by Live Chat (`im_livechat`)
default_display_mode	Default Display Mode Determines how the channel will be displayed by default when opening it from its invitation link. No value means display text (no voice/video).	`selection`	Values: `video_full_screen` (Full screen video)
description	Description	`text`
duration	Duration Duration of the session in hours	`float`	computed added by Live Chat (`im_livechat`)
from_message_id	From Message The message the channel was created from.	`many2one` → mail.message	read-only
group_ids	Auto Subscription Members of those groups will automatically added as followers. Note that they will be able to manage their subscription manually if necessary.	`many2many` → res.groups
group_public_id	Authorized Group	`many2one` → res.groups	computed, stored
has_crm_lead	Has Crm Lead	`boolean`	computed, stored added by CRM Livechat (`crm_livechat`)
image_128	Image	`image`
invitation_url	Invitation URL	`char`	computed
invited_member_ids	Invited Member	`one2many` → discuss.channel.member	computed
is_editable	Is Editable	`boolean`	computed
is_member	Is Member	`boolean`	computed
is_pending_chat_request	When created from an operator, whether the channel is yet to be opened on the visitor side.	`boolean`	added by Website Live Chat (`website_livechat`)
last_interest_dt	Last Interest Contains the date and time of the last interesting event that happened in this channel. This updates itself when new message posted.	`datetime`
lead_ids	Leads The channel becomes accessible to sales users when leads are set.	`one2many` → crm.lead	inverse: `origin_channel_id` added by CRM Livechat (`crm_livechat`)
livechat_agent_history_ids	Agents (History)	`one2many` → im_livechat.channel.member.history	computed added by Live Chat (`im_livechat`)
livechat_agent_partner_ids	Agents	`many2many` → res.partner	computed, stored added by Live Chat (`im_livechat`)
livechat_agent_providing_help_history	Help Provided (Agent)	`many2one` → im_livechat.channel.member.history	computed, stored added by Live Chat (`im_livechat`)
livechat_agent_requesting_help_history	Help Requested (Agent)	`many2one` → im_livechat.channel.member.history	computed, stored added by Live Chat (`im_livechat`)
livechat_bot_history_ids	Bots (History)	`one2many` → im_livechat.channel.member.history	computed added by Live Chat (`im_livechat`)
livechat_bot_partner_ids	Bots	`many2many` → res.partner	computed, stored added by Live Chat (`im_livechat`)
livechat_channel_id	Channel	`many2one` → im_livechat.channel	added by Live Chat (`im_livechat`)
livechat_channel_member_history_ids	Livechat Channel Member History	`one2many` → im_livechat.channel.member.history	inverse: `channel_id` added by Live Chat (`im_livechat`)
livechat_conversation_tag_ids	Live Chat Conversation Tags Tags to qualify the conversation.	`many2many` → im_livechat.conversation.tag	added by Live Chat (`im_livechat`)
livechat_customer_guest_ids	Customers (Guests)	`many2many` → mail.guest	computed added by Live Chat (`im_livechat`)
livechat_customer_history_ids	Customers (History)	`one2many` → im_livechat.channel.member.history	computed added by Live Chat (`im_livechat`)
livechat_customer_partner_ids	Customers (Partners)	`many2many` → res.partner	computed, stored added by Live Chat (`im_livechat`)
livechat_end_dt	Session end date Session is closed when either the visitor or the last agent leaves the conversation.	`datetime`	added by Live Chat (`im_livechat`)
livechat_expertise_ids	Livechat Expertise	`many2many` → im_livechat.expertise	added by Live Chat (`im_livechat`)
livechat_failure	Live Chat Session Failure	`selection`	Values: `no_answer` (Never Answered), `no_agent` (No one Available), `no_failure` (No Failure) added by Live Chat (`im_livechat`)
livechat_is_escalated	Is session escalated	`boolean`	computed, stored added by Live Chat (`im_livechat`)
livechat_lang_id	Language Lang of the visitor of the channel.	`many2one` → res.lang	added by Live Chat (`im_livechat`)
livechat_matches_self_expertise	Livechat Matches Self Expertise	`boolean`	computed added by Live Chat (`im_livechat`)
livechat_matches_self_lang	Livechat Matches Self Lang	`boolean`	computed added by Live Chat (`im_livechat`)
livechat_note	Live Chat Note Note about the session, visible to all internal users having access to the session.	`html`	added by Live Chat (`im_livechat`)
livechat_operator_id	Operator	`many2one` → res.partner	added by Live Chat (`im_livechat`)
livechat_outcome	Livechat Outcome	`selection`	computed, stored Values: `no_answer` (Never Answered), `no_agent` (No one Available), `no_failure` (Success), `escalated` (Escalated) added by Live Chat (`im_livechat`)
livechat_start_hour	Session Start Hour	`float`	computed, stored added by Live Chat (`im_livechat`)
livechat_status	Livechat Status	`selection`	computed, stored Values: `in_progress` (In progress), `waiting` (Waiting for customer), `need_help` (Looking for help) added by Live Chat (`im_livechat`)
livechat_visitor_id	Visitor	`many2one` → website.visitor	added by Website Live Chat (`website_livechat`)
livechat_week_day	Day of the Week	`selection`	computed, stored Values: `0` (Monday), `1` (Tuesday), `2` (Wednesday), `3` (Thursday), `4` (Friday), `5` (Saturday), `6` (Sunday) added by Live Chat (`im_livechat`)
member_count	Member Count	`integer`	computed
message_count	# Messages	`integer`	read-onlycomputed
name	Name	`char`	required
parent_channel_id	Parent Channel Parent channel	`many2one` → discuss.channel	read-only
pinned_message_ids	Pinned Messages	`one2many` → mail.message	inverse: `res_id`
rating_last_text	Rating Last Text	`selection`	Values computed at runtime added by Live Chat (`im_livechat`)
rtc_session_ids	Rtc Session	`one2many` → discuss.channel.rtc.session	inverse: `channel_id`
self_member_id	Self Member	`many2one` → discuss.channel.member	computed
sfu_channel_uuid	Sfu Channel Uuid	`char`
sfu_server_url	Sfu Server Url	`char`
sub_channel_ids	Sub Channels	`one2many` → discuss.channel	read-only inverse: `parent_channel_id`
subscription_department_ids	HR Departments Automatically subscribe members of those departments to the channel.	`many2many` → hr.department	added by Employees (`hr`)
uuid	UUID	`char`
has_message	Has Message	`boolean`	computed inherited from mail.thread
message_attachment_count	Attachment Count	`integer`	computed inherited from mail.thread
message_follower_ids	Followers	`one2many` → mail.followers	inverse: `res_id` inherited from mail.thread
message_has_error	Message Delivery error If checked, some messages have a delivery error.	`boolean`	computed inherited from mail.thread
message_has_error_counter	Number of errors Number of messages with delivery error	`integer`	computed inherited from mail.thread
message_has_sms_error	SMS Delivery error If checked, some messages have a delivery error.	`boolean`	computed inherited from mail.thread
message_ids	Messages	`one2many` → mail.message	inverse: `res_id` inherited from mail.thread
message_is_follower	Is Follower	`boolean`	computed inherited from mail.thread
message_needaction	Action Needed If checked, new messages require your attention.	`boolean`	computed inherited from mail.thread
message_needaction_counter	Number of Actions Number of messages requiring action	`integer`	computed inherited from mail.thread
message_partner_ids	Followers (Partners)	`many2many` → res.partner	computed inherited from mail.thread
rating_avg	Average Rating	`float`	computed inherited from rating.mixin
rating_avg_text	Rating Avg Text	`selection`	computed Values: `top` (Happy), `ok` (Neutral), `ko` (Unhappy), `none` (Not Rated yet) inherited from rating.mixin
rating_count	Rating count	`integer`	computed inherited from rating.mixin
rating_ids	Ratings	`one2many` → rating.rating	inverse: `res_id` inherited from mail.thread
rating_last_feedback	Rating Last Feedback	`text`	related: `rating_ids.feedback` inherited from rating.mixin
rating_last_image	Rating Last Image	`binary`	related: `rating_ids.rating_image` inherited from rating.mixin
rating_last_value	Rating Last Value	`float`	computed, stored inherited from rating.mixin
rating_percentage_satisfaction	Rating Satisfaction	`float`	computed inherited from rating.mixin
website_message_ids	Website Messages Website communication history	`one2many` → mail.message	inverse: `res_id` inherited from mail.thread
create_date	Created on	`datetime`	read-onlyautomatic
create_uid	Created by	`many2one` → res.users	read-onlyautomatic
display_name	Display Name	`char`	read-onlycomputedautomatic
id	ID	`integer`	read-onlyautomatic
write_date	Last Updated on	`datetime`	read-onlyautomatic
write_uid	Last Updated by	`many2one` → res.users	read-onlyautomatic

Relations

Models linked from this model

calendar.event: calendar_event_ids
chatbot.message: chatbot_message_ids
chatbot.script.step: chatbot_current_step_id
crm.lead: lead_ids
discuss.call.history: call_history_ids
discuss.channel: parent_channel_id, sub_channel_ids
discuss.channel.member: channel_member_ids, channel_name_member_ids, invited_member_ids, self_member_id
discuss.channel.rtc.session: rtc_session_ids
hr.department: subscription_department_ids
im_livechat.channel: livechat_channel_id
im_livechat.channel.member.history: livechat_agent_history_ids, livechat_agent_providing_help_history, livechat_agent_requesting_help_history, livechat_bot_history_ids, livechat_channel_member_history_ids, livechat_customer_history_ids
im_livechat.conversation.tag: livechat_conversation_tag_ids
im_livechat.expertise: livechat_expertise_ids
mail.guest: livechat_customer_guest_ids
mail.message: from_message_id, pinned_message_ids
res.country: country_id
res.groups: group_ids, group_public_id
res.lang: livechat_lang_id
res.partner: channel_partner_ids, livechat_agent_partner_ids, livechat_bot_partner_ids, livechat_customer_partner_ids, livechat_operator_id
website.visitor: livechat_visitor_id

Fields of other models pointing here

calendar.event: videocall_channel_id
chatbot.message: discuss_channel_id
crm.lead: origin_channel_id
discuss.call.history: channel_id
discuss.channel: parent_channel_id
discuss.channel.member: channel_id
discuss.channel.rtc.session: channel_id
gamification.challenge: report_message_group_id
im_livechat.channel.member.history: channel_id
im_livechat.conversation.tag: conversation_ids
im_livechat.report.channel: channel_id
mail.guest: channel_ids
mail.message: channel_id
res.partner: channel_ids

Reading this model through the API

Odoo 19 JSON-2 API call reading the first five records with real fields of the model. Replace the instance, database and API key with your own.

curl

curl -X POST "https://your-instance.odoo.com/json/2/discuss.channel/search_read" \
  -H "Authorization: bearer $ODOO_API_KEY" \
  -H "X-Odoo-Database: your-db" \
  -H "Content-Type: application/json" \
  -d '{"domain":[],"fields":["name","channel_type","chatbot_current_step_id","country_id","from_message_id"],"limit":5}'

Python (requests)

import requests

BASE_URL = "https://your-instance.odoo.com/json/2"
headers = {"Authorization": f"bearer {API_KEY}", "X-Odoo-Database": "your-db"}

res = requests.post(
    f"{BASE_URL}/discuss.channel/search_read",
    headers=headers,
    json={"domain": [], "fields": ["name","channel_type","chatbot_current_step_id","country_id","from_message_id"], "limit": 5},
)
res.raise_for_status()
print(res.json())

External API access requires Odoo's Custom plan.
XML-RPC and JSON-RPC will be removed in Odoo 22 (fall 2028): use JSON-2.
The access rights and record rules of the key's user apply.

Cite this tool

Writing a tutorial, internal documentation or a forum answer? Copy this link to send your readers to the up-to-date reference.

<a href="https://aidoo.ai/en/outils/explorateur-modeles-odoo/discuss-channel">discuss.channel (Odoo 19.0)</a>

Sources

Data verified on September 23, 2026 · Odoo 19.0 Community

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