Odoo 19.0 Community · Persistent

discuss.call.history: fields, relations and API

The discuss.call.history model ("Keep the call history") is a persistent model declared by the Discuss module, then extended by 1 other module. It exposes 12 fields, 6 of them declared directly on the model; 1 field from other models points to it. Below you will find every field with its technical name, type, label and relations, followed by an Odoo 19 JSON-2 API call.

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Model identity

Technical name: discuss.call.history
Label: Keep the call history
Type: Persistent (models.Model)
SQL table: discuss_call_history
Origin module: Discuss (mail)
Extended by: im_livechat
Default order (_order): start_dt DESC, id DESC

Model fields

6 own fields, 0 inherited from mixins and 6 automatic ORM fields. Click a name to get a direct link to that field.

Hide inherited fields

12 of 12 fields shown

Technical name	Label	Type	Details
channel_id	Channel	`many2one` → discuss.channel	required
duration_hour	Duration Hour	`float`	computed
end_dt	End Dt	`datetime`
livechat_participant_history_ids	Livechat Participant History	`many2many` → im_livechat.channel.member.history	added by Live Chat (`im_livechat`)
start_call_message_id	Start Call Message	`many2one` → mail.message
start_dt	Start Dt	`datetime`	required
create_date	Created on	`datetime`	read-onlyautomatic
create_uid	Created by	`many2one` → res.users	read-onlyautomatic
display_name	Display Name	`char`	read-onlycomputedautomatic
id	ID	`integer`	read-onlyautomatic
write_date	Last Updated on	`datetime`	read-onlyautomatic
write_uid	Last Updated by	`many2one` → res.users	read-onlyautomatic

Relations

Models linked from this model

discuss.channel: channel_id
im_livechat.channel.member.history: livechat_participant_history_ids
mail.message: start_call_message_id

Fields of other models pointing here

im_livechat.channel.member.history: call_history_ids

Reading this model through the API

Odoo 19 JSON-2 API call reading the first five records with real fields of the model. Replace the instance, database and API key with your own.

curl

curl -X POST "https://your-instance.odoo.com/json/2/discuss.call.history/search_read" \
  -H "Authorization: bearer $ODOO_API_KEY" \
  -H "X-Odoo-Database: your-db" \
  -H "Content-Type: application/json" \
  -d '{"domain":[],"fields":["channel_id","start_dt","start_call_message_id","end_dt"],"limit":5}'

Python (requests)

import requests

BASE_URL = "https://your-instance.odoo.com/json/2"
headers = {"Authorization": f"bearer {API_KEY}", "X-Odoo-Database": "your-db"}

res = requests.post(
    f"{BASE_URL}/discuss.call.history/search_read",
    headers=headers,
    json={"domain": [], "fields": ["channel_id","start_dt","start_call_message_id","end_dt"], "limit": 5},
)
res.raise_for_status()
print(res.json())

External API access requires Odoo's Custom plan.
XML-RPC and JSON-RPC will be removed in Odoo 22 (fall 2028): use JSON-2.
The access rights and record rules of the key's user apply.

Cite this tool

Writing a tutorial, internal documentation or a forum answer? Copy this link to send your readers to the up-to-date reference.

<a href="https://aidoo.ai/en/outils/explorateur-modeles-odoo/discuss-call-history">discuss.call.history (Odoo 19.0)</a>

Sources

Data verified on September 23, 2026 · Odoo 19.0 Community

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