Odoo 20.0 Community · Persistent

mail.call.artifact: fields, relations and API

The mail.call.artifact model ("Call Artifact") is a persistent model declared by the Discuss module. It exposes 12 fields, 6 of them declared directly on the model. Below you will find every field with its technical name, type, label and relations, followed by an Odoo 20 JSON-2 API call.

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Model identity

Technical name: mail.call.artifact
Label: Call Artifact
Type: Persistent (models.Model)
SQL table: mail_call_artifact
Origin module: Discuss (mail)

Model fields

6 own fields, 0 inherited from mixins and 6 automatic ORM fields. Click a name to get a direct link to that field.

Hide inherited fields

12 of 12 fields shown

Technical name	Label	Type	Details
discuss_call_history_id	Discuss Call History	`many2one` → discuss.call.history
end_ms	End (ms) Offset from the start of the call in milliseconds	`integer`	required
media_id	Media Attachment	`many2one` → ir.attachment	computed
recording_started_by_id	Recording Started By	`many2one` → res.users	read-only
recording_upload_pending	Recording Upload Pending	`boolean`
start_ms	Start (ms) Offset from the start of the call in milliseconds	`integer`	required
create_date	Created on	`datetime`	read-onlyautomatic
create_uid	Created by	`many2one` → res.users	read-onlyautomatic
display_name	Display Name	`char`	read-onlycomputedautomatic
id	ID	`integer`	read-onlyautomatic
write_date	Last Updated on	`datetime`	read-onlyautomatic
write_uid	Last Updated by	`many2one` → res.users	read-onlyautomatic

Relations

Models linked from this model

discuss.call.history: discuss_call_history_id
ir.attachment: media_id
res.users: recording_started_by_id

Fields of other models pointing here

No Many2one or Many2many field of another model points to this model.

Reading this model through the API

Odoo 20 JSON-2 API call reading the first five records with real fields of the model. Replace the instance, database and API key with your own.

curl

curl -X POST "https://your-instance.odoo.com/json/2/mail.call.artifact/search_read" \
  -H "Authorization: bearer $ODOO_API_KEY" \
  -H "X-Odoo-Database: your-db" \
  -H "Content-Type: application/json" \
  -d '{"domain":[],"fields":["end_ms","start_ms","discuss_call_history_id","recording_started_by_id","recording_upload_pending"],"limit":5}'

Python (requests)

import requests

BASE_URL = "https://your-instance.odoo.com/json/2"
headers = {"Authorization": f"bearer {API_KEY}", "X-Odoo-Database": "your-db"}

res = requests.post(
    f"{BASE_URL}/mail.call.artifact/search_read",
    headers=headers,
    json={"domain": [], "fields": ["end_ms","start_ms","discuss_call_history_id","recording_started_by_id","recording_upload_pending"], "limit": 5},
)
res.raise_for_status()
print(res.json())

External API access requires Odoo's Custom plan.
XML-RPC and JSON-RPC will be removed in Odoo 22 (fall 2028): use JSON-2.
The access rights and record rules of the key's user apply.

Cite this tool

Writing a tutorial, internal documentation or a forum answer? Copy this link to send your readers to the up-to-date reference.

<a href="https://aidoo.ai/en/outils/explorateur-modeles-odoo/mail-call-artifact">mail.call.artifact (Odoo 20.0)</a>

Sources

Data verified on September 25, 2026 · Odoo 20.0 Community

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