chatbot.message: fields, relations and API
The chatbot.message model ("Chatbot Message") is a persistent model declared by the Live Chat module. It exposes 12 fields, 6 of them declared directly on the model. Below you will find every field with its technical name, type, label and relations, followed by an Odoo 19 JSON-2 API call.
Model identity
- Technical name
chatbot.message- Label
- Chatbot Message
- Type
- Persistent (models.Model)
- SQL table
chatbot_message- Origin module
- Live Chat (
im_livechat) - Default order (_order)
create_date desc, id desc- Display field (_rec_name)
discuss_channel_id
Model fields
6 own fields, 0 inherited from mixins and 6 automatic ORM fields. Click a name to get a direct link to that field.
12 of 12 fields shown
| Technical name | Label | Type | Details |
|---|---|---|---|
| discuss_channel_id | Discussion Channel | many2one | required |
| mail_message_id | Related Mail Message | many2one | |
| script_step_id | Chatbot Step | many2one | |
| user_raw_answer | User's raw answer | html | |
| user_raw_script_answer_id | User Raw Script Answer Id of the script answer. Useful for statistics when answer is deleted. | integer | |
| user_script_answer_id | User's answer | many2one | |
| create_date | Created on | datetime | read-onlyautomatic |
| create_uid | Created by | many2one | read-onlyautomatic |
| display_name | Display Name | char | read-onlycomputedautomatic |
| id | ID | integer | read-onlyautomatic |
| write_date | Last Updated on | datetime | read-onlyautomatic |
| write_uid | Last Updated by | many2one | read-onlyautomatic |
Relations
Models linked from this model
- chatbot.script.answer: user_script_answer_id
- chatbot.script.step: script_step_id
- discuss.channel: discuss_channel_id
- mail.message: mail_message_id
Fields of other models pointing here
No Many2one or Many2many field of another model points to this model.
Reading this model through the API
Odoo 19 JSON-2 API call reading the first five records with real fields of the model. Replace the instance, database and API key with your own.
curl -X POST "https://your-instance.odoo.com/json/2/chatbot.message/search_read" \
-H "Authorization: bearer $ODOO_API_KEY" \
-H "X-Odoo-Database: your-db" \
-H "Content-Type: application/json" \
-d '{"domain":[],"fields":["discuss_channel_id","mail_message_id","script_step_id","user_script_answer_id","user_raw_script_answer_id"],"limit":5}'import requests
BASE_URL = "https://your-instance.odoo.com/json/2"
headers = {"Authorization": f"bearer {API_KEY}", "X-Odoo-Database": "your-db"}
res = requests.post(
f"{BASE_URL}/chatbot.message/search_read",
headers=headers,
json={"domain": [], "fields": ["discuss_channel_id","mail_message_id","script_step_id","user_script_answer_id","user_raw_script_answer_id"], "limit": 5},
)
res.raise_for_status()
print(res.json())- External API access requires Odoo's Custom plan.
- XML-RPC and JSON-RPC will be removed in Odoo 22 (fall 2028): use JSON-2.
- The access rights and record rules of the key's user apply.
Cite this tool
Writing a tutorial, internal documentation or a forum answer? Copy this link to send your readers to the up-to-date reference.
<a href="https://aidoo.ai/en/outils/explorateur-modeles-odoo/chatbot-message">chatbot.message (Odoo 19.0)</a>Sources
Data verified on September 23, 2026 · Odoo 19.0 Community
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