Odoo 19.0 Community · Persistent

chatbot.script: fields, relations and API

The chatbot.script model ("Chatbot Script") is a persistent model declared by the Live Chat module, then extended by 2 other modules. It exposes 20 fields, 8 of them declared directly on the model; 6 fields from other models point to it. Below you will find every field with its technical name, type, label and relations, followed by an Odoo 19 JSON-2 API call.

View source code Search another model

Model identity

Technical name: chatbot.script
Label: Chatbot Script
Type: Persistent (models.Model)
SQL table: chatbot_script
Origin module: Live Chat (im_livechat)
Extended by: crm_livechat, website_livechat
Default order (_order): title, id
Display field (_rec_name): title
Inherits from (mixins): image.mixin utm.source.mixin

Model fields

8 own fields, 6 inherited from mixins and 6 automatic ORM fields. Click a name to get a direct link to that field.

Hide inherited fields

20 of 20 fields shown

Technical name	Label	Type	Details
active	Active	`boolean`
first_step_warning	First Step Warning	`selection`	computed Values: `first_step_operator` (First Step Operator), `first_step_invalid` (First Step Invalid)
image_1920	Image 1920	`image`	related: `operator_partner_id.image_1920`
lead_count	Generated Lead Count	`integer`	computed added by CRM Livechat (`crm_livechat`)
livechat_channel_count	Livechat Channel Count	`integer`	computed
operator_partner_id	Bot Operator	`many2one` → res.partner	required
script_step_ids	Script Steps	`one2many` → chatbot.script.step	inverse: `chatbot_script_id`
title	Title	`char`	requiredtranslatable
image_1024	Image 1024	`image`	related: `image_1920` inherited from image.mixin
image_128	Image 128	`image`	related: `image_1920` inherited from image.mixin
image_256	Image 256	`image`	related: `image_1920` inherited from image.mixin
image_512	Image 512	`image`	related: `image_1920` inherited from image.mixin
name	Name	`char`	related: `source_id.name` inherited from utm.source.mixin
source_id	Source	`many2one` → utm.source	required inherited from utm.source.mixin
create_date	Created on	`datetime`	read-onlyautomatic
create_uid	Created by	`many2one` → res.users	read-onlyautomatic
display_name	Display Name	`char`	read-onlycomputedautomatic
id	ID	`integer`	read-onlyautomatic
write_date	Last Updated on	`datetime`	read-onlyautomatic
write_uid	Last Updated by	`many2one` → res.users	read-onlyautomatic

Relations

Models linked from this model

chatbot.script.step: script_step_ids
res.partner: operator_partner_id

Fields of other models pointing here

chatbot.script.answer: chatbot_script_id
chatbot.script.step: chatbot_script_id
discuss.channel.member: chatbot_script_id
im_livechat.channel.member.history: chatbot_script_id
im_livechat.channel.rule: chatbot_script_id
im_livechat.report.channel: chatbot_script_id

Reading this model through the API

Odoo 19 JSON-2 API call reading the first five records with real fields of the model. Replace the instance, database and API key with your own.

curl

curl -X POST "https://your-instance.odoo.com/json/2/chatbot.script/search_read" \
  -H "Authorization: bearer $ODOO_API_KEY" \
  -H "X-Odoo-Database: your-db" \
  -H "Content-Type: application/json" \
  -d '{"domain":[],"fields":["title","operator_partner_id","active"],"limit":5}'

Python (requests)

import requests

BASE_URL = "https://your-instance.odoo.com/json/2"
headers = {"Authorization": f"bearer {API_KEY}", "X-Odoo-Database": "your-db"}

res = requests.post(
    f"{BASE_URL}/chatbot.script/search_read",
    headers=headers,
    json={"domain": [], "fields": ["title","operator_partner_id","active"], "limit": 5},
)
res.raise_for_status()
print(res.json())

External API access requires Odoo's Custom plan.
XML-RPC and JSON-RPC will be removed in Odoo 22 (fall 2028): use JSON-2.
The access rights and record rules of the key's user apply.

Cite this tool

Writing a tutorial, internal documentation or a forum answer? Copy this link to send your readers to the up-to-date reference.

<a href="https://aidoo.ai/en/outils/explorateur-modeles-odoo/chatbot-script">chatbot.script (Odoo 19.0)</a>

Sources

Data verified on September 23, 2026 · Odoo 19.0 Community

Have an Odoo project, or want to put your ERP to work with AI? Let's talk

Implementation, custom module development, connecting Claude or ChatGPT to your data: tell us about your context and we will reply within 24 business hours.