Facturering

Billing and workspace management

The email that receives your Stripe invoices, transferring ownership to another member, and what to know before deleting a workspace.

3 min. leestijdBijgewerkt op 11 september 2026

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Three settings in a workspace's life: where the invoices land, how to hand over to another member, and how to properly close a workspace you no longer need.

The billing email

Invoices and receipts are issued by Stripe and sent automatically by email. By default, the address used is the workspace owner's; you can replace it with any address (your accounting department's, for instance) from the Billing page, at the bottom of the workspace card.

Aidoo's Billing page: at the bottom of the workspace card, the “Billing email” mention and its Edit link.
The “Edit” link at the bottom of the workspace card opens the setting.
The “Billing email” dialog with the address field and the Save button.
The address entered will receive every upcoming Stripe invoice and receipt.

The change applies to every upcoming invoice. Invoices already issued remain downloadable from the same page.

Transferring workspace ownership

Every workspace has a single owner: they manage billing, receive payment alerts and can delete the workspace. To hand over (someone leaving, a new person in charge), the owner opens the Team page, then the menu of the member concerned and picks Transfer ownership. That person must already be a member of the workspace, whatever their role.

The transfer is not a one-click action: a confirmation email is sent to the current owner's address. The link can be used once, is valid for 30 minutes and only works while signed in to the owner's account. Until that link is clicked, nothing changes.

Once confirmed:

  • the chosen member becomes the owner;
  • the previous owner becomes an administrator (they keep their API keys and Odoo access);
  • both people receive a summary email. If the previous owner did not initiate the transfer, they are asked to contact support immediately.

The Stripe subscription and the billing email stay put: they belong to the workspace, not to the person. Only the new owner can transfer the workspace again.

Deleting a workspace

Only the workspace owner can delete it, from Settings → Danger zone, by typing the exact workspace name. Deletion is permanent: members, API keys, agents, logs and flows disappear with it. Your Odoo is never touched: Aidoo stores nothing there.

Three safeguards, enforced server-side:

  • Not your last workspace: your account always needs at least one.
  • No other members: remove members first from the Team page.
  • No active subscription (licence, Agents or credit top-up): cancel first from the Billing page, otherwise Stripe would keep charging into the void.
The Settings Danger zone and the deletion dialog: the conditions recap and the field where the exact workspace name must be typed.
Deleting requires typing the workspace name, and reminds you that your Odoo stays untouched.

No way back

Deleting a workspace has no undo. If you hesitate, simply cancel the subscription and leave the workspace dormant: it costs nothing.

Next step

  • API keys: review access before closing