Wildix Collaboration 7 for Odoo
Wildix Collaboration 7 telephony inside Odoo: call widget, click-to-call and call history.
- Odoo 18
- Odoo 19
- Odoo 20
- Community
- Enterprise
The module is installed and configured by Aidoo: contact us to deploy it on your Odoo.
The module in pictures
The call widget and its dial pad, opened from the phone icon in the Odoo top bar. 
The widget's Contacts tab: search an Odoo contact and call in one click. 
The Collaboration 7 settings in Odoo: Wildix PBX connection, webhook and call log.
What the module does
Your teams call, answer and transfer without leaving Odoo. Every call is linked to the contact and the source document, with a note in the chatter.
Call widget in the Odoo top bar
Live calls (answer, hang up, hold, transfer), Recent, Activities and Contacts tabs, and a dial pad.
Click-to-call everywhere
A discreet "Call via Collaboration 7" button on every phone field in Odoo: contacts, leads, tickets, orders.
Per-user connection
Each user links their Wildix extension through OAuth 2.0. Audio stays in Collaboration 7, Odoo drives the call and receives events in real time.
Full call history
Signed and verified Wildix webhooks feed the history: direction, durations, recording, contact and user.
Automatic note in the chatter
When a call ends, a note is added to the contact and to the source document (ticket, lead). Can be turned off in the settings.
Contact record on ring
A "Popup URL" opens the caller's Odoo record from Collaboration 7 as soon as the phone rings.
We deploy the module on your Odoo
Installation, PBX-side settings and user connection: Aidoo handles it with you. A contact request is all it takes to start the deployment.
Compatibility
What you need on the Odoo side and on the third-party side to install the module.
- Odoo version
- Odoo 18, Odoo 19, Odoo 20
- Editions
- Community, Enterprise
- Hosting
- Odoo.sh, On-premiseNot available on Odoo Online, which does not accept custom modules.
- Required Odoo modules
webmailbase_setupcontactsphone_validation- Requirements
- A Wildix PBX with Collaboration 7
- Wildix UC-Business licence or higher
- CORS authorisation enabled on the PBX for your Odoo domain name
- WMS 6.03 or later with Cloud Analytics enabled, for webhook call history
- Module version
18.0.1.0.0- Licence
- LGPL-3
Setup
The configuration steps, carried out with you by Aidoo during deployment.
- 1
Enter the PBX in Odoo
In Settings, Collaboration 7: the address of your Wildix PBX. The same page lists the addresses to copy on the Wildix side.
- 2
Allow the Odoo domain on the PBX (CORS)
On the Wildix PBX, enable CORS authorisation for your Odoo domain name. Without it, the browser blocks the widget's connection to the PBX.
- 3
Create the OAuth 2.0 application
In the WMS, declare the redirect address provided by Odoo, then copy the application ID back into Odoo.
- 4
Plug in the webhook
In the WMS Cloud integrations, add the webhook address and paste the generated secret into Odoo.
- 5
Connect each user
One click on the phone icon, then "Connect Collaboration 7": the Wildix extension is saved on the user record.
Good to know
- The Wildix PBX must be reachable from the users' browser.
- Without a connection to the Wildix extension, the call button goes through the Collaboration 7 Chrome extension: the call is placed, but its status is not reported in Odoo.
Frequently asked questions
How do you connect Wildix Collaboration 7 to Odoo?
With the Aidoo Collaboration 7 module, installed in your Odoo. It adds a call widget to the Odoo top bar and a call button on every phone field. Each user then links their Wildix extension in one click, through OAuth 2.0.
Which Odoo versions is the Collaboration 7 module compatible with?
The module is available for Odoo 18, Odoo 19 and Odoo 20, in both Community and Enterprise editions, on Odoo.sh or on your own server. It is not available on Odoo Online, which does not accept custom modules.
What do you need on the Wildix side to use Collaboration 7 in Odoo?
A Wildix PBX with Collaboration 7, a UC-Business licence or higher, and CORS authorisation enabled on the PBX for your Odoo domain name. Call history also requires WMS 6.03 or later with Cloud Analytics enabled.
Can you call a contact directly from Odoo?
Yes. One click on the call button of a contact, lead, ticket or order places the call in Collaboration 7. When the call ends, a note is added automatically to the contact and to the source document.
How do you get the Odoo Collaboration 7 module?
The module is deployed by Aidoo: installation, PBX-side settings and user connection. A contact request is all it takes to start the deployment on your Odoo.
Ready to deploy this module?
Contact us with your Odoo version and hosting: we will get back to you to arrange the deployment.